Here are some common questions about our products and services.
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What are TadiBrothers hours of operation?
Our Sales department is open 24/7 (Toll Free Sales (866) 966-5550 ext. 1)
Our Tech Support & Customer Service are open M-F 7am-5pm Pacific Time (866–966-5550 ext. 2)
How can I contact TadiBrothers?
How long has TadiBrothers been in business?
We have been supplying high-quality wireless backup camera systems, car electronics and more since 2003
I have an old system I want to convert. What can I do?
We can sometimes convert your old cables to work with our new system. Also you can go wireless and avoid any cables
What is TadiBrothers Return Policy?
We have a 30-day 100% money-back policy.
If you purchase a product from tadibrothers.com and you are not happy for any reason, you can send it back for a full refund within 30 days.
Click here to find our about Tadibrothers Return Policy
What is TadiBrothers Warranty?
All of our products come with a Standard 1 year warranty. At Tadibrothers we also offer an Extended Protection Plan. With our extended protection, if anything goes wrong with your system, even if it’s your fault, we will replace it with a brand new system at no cost. This protection plan is a white glove service that covers anything and everything.
Do you ship internationally?
Yes, We ship worldwide
Does TadiBrothers ship to Canada?
Yes, we have proudly been one of the biggest suppliers of backup cameras to Canada for over 10 years.
Can order over the phone?
Sure, we always prefer to talk with our clients. We’ve learned that you are less likely to return a product when you order it over the phone because our backup camera specialist can help you find exactly what you need and make sure you get all the accessories that will make you experience a great one.
Give us a call, all of our sales associates are domestically located and will never pressure you J 866-966-55500X 1 (24/7)
What if there’s a problem with my product?
If you are having any difficulties installing or operating your backup camera, please don’t hesitate to call us. Our Los Angeles based tech tea will gladly answer any questions or concerns you might have. 866-966-55500 X 2 (M-F 7am-5pm PST)
I still can't decide which item to get what should I do?
Give us call! We are here to help. We spend a lot of time on the phone with customers walking them through our items until they find the right one for them. We would be happy to do the same for you! 866-966-5550option 1
Our sales team is located in Los Angeles California and are available 24/7
What about installation, can I install it myself?
Absolutely. All backup camera systems and other car electronics come with very easy to follow instructions and diagrams.
We also have a very knowledgeable tech department, that will be happy to help you with any questions you might have. We can even put you in contact with one of our preferred installers that would be located in your area (They “preferred” because we have negotiated rates that only TadiBrothers customers get)
Does TadiBrothers sell Gift Cards?
Yes just click on this link GIFT CARD or give us a call
Does TadiBrothers make product videos?
Yes, We make videos for almost all of our products. Click here to get to our videos page
Do you accept Money Orders?
Yes, Give us a call and well help you with that type of order 866-966-5550*1
I have an old rear view system and I want to upgrade. What can I do?
We have adapters for rear view systems dating back well in to the 1990s, on the off chance that we don’t have adapters for your backup camera we can upgrade your current system to our digital wireless and utilize the 12 volt power cables from your existing systems.